Here
we go with another new issue and easy resolutions & workarounds
This
time, the issue was with Nintex workflows at the time of activating a site
collection feature. Let me describe the details in step by step so that it will
be easy recognize as well as understand
Problem
Description:
Problem
activating Site Feature. While activating the ‘Nintex workflow 2010’ at the
site collection level, we faced the following error message:
Error
Message:
An
unexpected error has occurred.
Troubleshoot
issues with Microsoft SharePoint Foundation.
Correlation
ID: XXXXX
Troubleshooting
Steps:
1)
Most imp regarding any exceptions: SharePoint logs (\14\logs)-specifically if
we face “unexpected error”
2)
Windows event logs
3)
If we have a correlation id then it’s very easy to find out the exact error
message
After
reviewing the SP logs, this is what I found:
Exception
was thrown while ensuring dependencies met for feature 'NintexWorkflow' (id:
0561d315-d5db-4736-929e-26da142812c5):
Nintex.Workflow.NWFeatureActivatingException:
Nintex.Workflow.NW2007DatabaseConnectionException: Failed to open a connection
to the Nintex Workflow configuration database. --->
System.Data.SqlClient.SqlException: Cannot open database "NW2007WFDB"
requested by the login. The login failed. Login failed for user
'Contoso\Administrator'.
What
we need to target first in such conditions:
1.
What exactly the app pool identity is used by that web application? Does it
have sufficient rights/not?
2.
The Nintex database has a role called WSS_Content_Application_Pools. This is
the group that we need to add the app pool identity to
- SQL
SERVER
- SharePoint_Config
- Security
- Users
- The
account which is running the app pool of the web application
- Right
Click-Properties
- General
- Database
role membership
Resolution:
I have
added this group named as WSS_Content_Application_Pools to the APP POOL
identity and that it. It worked and issue has been successfully resolved
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