Problem
Description:
Gets error 503 and unable to access the MOSS site anymore after installing a German language pack
Error Message:
Gets error 503 and unable to access the MOSS site anymore after installing a German language pack
Error Message:
503,
service is unavailable
Farm
Configuration:
Product
/ Version / Bit: SP2010/14.0.6335.0000/X64
Operating System / Service Pack/Bit: Win 2k8 R2 /SP2/X64
Farm Configuration: 3 WFE
Hardware (Physical/virtual): Hyper-V
Database Used: SQL server 2008 R2
Operating System / Service Pack/Bit: Win 2k8 R2 /SP2/X64
Farm Configuration: 3 WFE
Hardware (Physical/virtual): Hyper-V
Database Used: SQL server 2008 R2
Troubleshooting
Done:
1.
Tried accessing all the sites, just to make sure that the problem is restricted
to one site or across the whole farm
2.
Reviewed SharePoint logs
3.
Checked event logs
4.
Checked the connectivity between SQL and SharePoint
5.
Checked the application pools are running or not
Cause:
Found
out that the applications pools are all stopped and that’s why the sites not
running.
It
looks like when the language pack is installed and then the issue started
happening.
Resolution:
Started
the application pool one by one and tried accessing the sites
All
sites are accessible now without any issues…
Additional
Notes:
Noticed
that one of the content DB (WSS_content_ABC) shows that a few sites are not
upgraded to SharePoint 2010.
Detached
the content Database and attached it back to the same web application, just to
make sure that the DB gets upgraded.
Product
Applies To:
SharePoint
2010
SharePoint
2007
No comments:
Post a Comment