ZIP files do not appear when we select upload multiple documents option.

Issue:

ZIP files do not appear when we select upload multiple documents option.

For some odd reason, we can’t see our zip files when choose “Upload Multiple Documents”  

Resolution:

Microsoft KB suggests that it is a design behavior with windows vista machines and needs registry modifications to fix it completely.

KB article: http://support.microsoft.com/kb/2002760  

Fix Suggested:

To fix this problem you need to delete the following registry keys. 

HKEY_CLASSES_ROOT\CLSID\{E88DCCE0-B7B3-11D1-A9F0-00AA0060FA31}
HKEY_CLASSES_ROOT\CLSID\{0CD7A5C0-9F37-11CE-AE65-08002B2E1262}